Effective September 2018
Keep your receipt and try on your garment immediately after pick up either in the shop or at home. If your garment needs adjusting, bring it back with a reasonable request, receipt and within 5 days.
We are not responsible for customer provided dimensions/markings…we have change rooms on the premises for this purpose and recommend/ prefer our qualified staff to perform these measurements /markings as part of our service to you.
While we use extreme care in processing articles entrusted to us, we cannot assume responsibility for inherent weaknesses or defects in materials that are not readily apparent prior to processing; pre-existing stains or damage; we are not responsible for pin marks left from the fitting of the garment as, in some rare occasions, fabrics tend to retain them.
We are not responsible for items left over 30 days. Items left will be donated to the local Goodwill.
We reserve the right to decline working on some garments that are especially unhygienic.
We reserve the right to not undertake upon some alterations or repairs, if we determine that the outcome will not be satisfactory or up to our standards.
Customer must inform Gaby Couture within 24 hours of payment in order to cancel, hold, or make adjustments to an order which has been placed. We are unable to make changes to an order past this time and a 25% processing fee is applied to all canceled orders once the 24 hour window has passed.